JPM Métal modernizes its HR with Folks RH

A Recruitment Challenge: Optimizing Hiring Without Weighing Down Operations

JPM Métal, an SME specializing in custom steel products based in Chaudière-Appalaches, has been experiencing steady growth and faces a common challenge among manufacturers: effectively recruiting, onboarding, and managing employees.
Until recently, these processes relied on manual or fragmented tools—ill-suited to the daily needs of managers on the shop floor.

As General Manager and a leader involved in multiple aspects of the company, Marie-Pierre Poulin needed a way to simplify HR management.
“As a small business without a dedicated HR department, I was looking for a simple and efficient way to bring all the information together in one place—to get a clear overview quickly, without multiplying tasks.”

The Meeting with Folks RH: A Local Solution Tailored to Their Needs

Thanks to a connection facilitated by Québec Tech, JPM Métal discovered Folks RH, a Quebec-based startup offering a complete and intuitive HRIS platform designed specifically for SMEs.
The dealmaker? A gamified, user-friendly, and modular solution that can be integrated progressively without disrupting operations.
The shared goal: to replace scattered tools with a unified suite for managing human resources—from recruitment to retention.

“From the moment I discovered Folks, I knew this tool would make my life easier. I signed a contract with them within days! Folks has become my HR dashboard: a single place where I can find everything I need without digging through folders, Excel files, or sticky notes,” says Marie-Pierre Poulin.

Before implementing Folks RH, managing employee files was extremely time-consuming:
“Filing paper documents, tracking data across various files, adding notes, printing, archiving… and juggling Excel sheets that don’t talk to each other. Double entry was wasting hours of my time.”

Concrete Results in Just a Few Weeks

Within a few weeks, JPM Métal rolled out the priority modules of Folks RH and saw tangible results:

• Elimination of paper employee files and scattered information.
  
  
• Streamlined employee data entry through centralized forms.
  
  
• Automated summaries for managers (tracking, absences, vacations, evaluations, status, etc.).
  
  

“We wanted to gain efficiency without losing our human touch. Folks RH brought structure, simplicity, and everything in one place—saving us valuable time!”
The system has allowed managers to save significant time.

“For me, the biggest gain is peace of mind: I know I’m not forgetting anything, and I can focus on strategic matters instead of losing hours to filing and double entry,” says Marie-Pierre Poulin.

Adoption of Folks RH is happening gradually.
“For now, only one manager is using it, but she’s already seeing significant time savings. We’re moving at our own pace, and I know the tool will deliver even more value as it’s fully adopted.”

A Collaboration That Paves the Way for Future Projects

Building on this first phase, JPM Métal plans to integrate its employees into the Folks solution so they can manage their own requests, time, and files through the Folks app.
The partnership with Folks RH now fits into a long-term vision of efficiency in managing employee records at the company.

“Our goal is clear: spend less time chasing documents and more time supporting our teams,” concludes Marie-Pierre Poulin.

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